I'm Back Baby

Well after a long hiatus, I’m back baby.

In all of my gittiness I may have thrown my support in the direction of Girder Music & Whitecross a little to soon. On 10/5 I ordered 2 Whitecross cd’s from Girder music. My order arrived on Saturday 10/15, only receiving 1 cd I called Girder music on Monday 10/17. I spoke to the owner of the company, Greg Hays, & he apologized & said he would priority mail me the other cd on Thursday 10/20. Mind you Girder music is in Illinois & priority mail is only 3 days anyways. On Tuesday 10/25 I emailed Greg & ask about the status of my shipment. I received no response. Well this just mad me mad, so on Thursday 10/27 I sent an email to the ordering department at Girder & voiced my complaint They responded & said “Your CD was mailed as promised”. I asked them what date it shipped & they never replied. So I waited. On Friday 11/4/05 after weeks & weeks of checking the mailbox & finding no cd I sent another email to Girder, again with no response. Now burning mad & with out a cd, I called my credit card company & disputed the charge. I told them that I have made several attempts to get the cd I paid for & they are not responding to me. So I asked them if they would credit me back the price of the cd as Girder music was not holding up their end of the deal.

It is stuff like that that just burns me. What horrible customer service. It is a shame because Whitecross has such good music. I guess I will have to get all my music from Amazon & eBay. I am telling everybody I know to stay away from Girder Music. They are bad news.